Inside Sales Customer Service Specialist

Who we are:

As a family-owned company since 1968 — NOW produces high-quality natural and organic products in supplements, essential oils, foods, personal care beauty and more. We are a respected leader in the natural products industry, with a mission to provide products and services that empower people to lead healthier lives.

A part of the NOW Health Group, founded in 1989 and built on a reputation of trust and dependability, Puresource distributes natural products to over 3,000 independent and national retailers across Canada from three warehouses in Alberta, BC and Ontario. With over 3,400 natural & organic wellness products to choose from, we deliver full-service solutions to support brands to grow their business in Canada. Puresource is proud to be your dedicated Canadian partner in the natural products channel.

Our mission is to provide Canadians with natural products to optimize their health. To do this, we support our brands and retail customers with market leadership and exceptional customer service. The measure of our success is built on the growth of our partners and dedicated teams that create great customer experiences every day.

Job Title:

Inside Sales Customer Service Specialist

Location:

Hybrid in Montreal, Quebec – open to candidates in other locations within Canada

Scope for the position:

The Inside Sales Customer Service Specialist needs to be Bilingual (English and French) and provide consistent sales representation to existing Puresource customers, assigned new customers and all customer requests, thereby reducing misunderstandings, improving customer service and boosting sales and to supply on time and accurate order processing.

Basic function of the position:

Answering Phones : Answering phones in a courteous and pleasant manner is the primary responsibility of the inside sales rep in line with Puresource’s mission of providing the best customer service to its customers.

Processing Orders : Reps are responsible to input all company orders with accurate store and order information and to ensure the appropriate follow-up whether received by phone/fax or email. All orders at some point should be dealt with as a result of a call to the customer. In the case of fax or email, you want to call the customer to confirm receipt of the order. While on the phone, it is the opportune time to clarify any issues with the order, let the customer know if a product is out of stock or discontinued and provide alternatives. Also increase sales through upsells via bi-weekly sales or volume deals and see if we can be of any further assistance to the customer. Reps are expected to meet all timelines that are set out in our policies and are responsible for checking fill rates. Reps are also responsible to ensure maintenance of the order database as per the order entry SOP.

Catalogue : Puresource publishes a bi-monthly catalogue to highlight specials, new items and promotions. It is the sales rep’s responsibility to ensure that their customers are made aware of these promotions and new products and encourage the trial of these items. Unpublished discounts, promotions, and demos must have approval from Sales Manager.

Sales Support : Reps will also supply an active support role to all other sales teams. It is important to maintain good communications with the Outside sales team regarding any customer issues, needs, or if they are required to get in contact with a customer.

Customer Service : Providing excellent customer service will provide Puresource with the edge on the competition, as you are the front-line contact. It is important to make sure that the customer has had a positive experience with the Inside Sales Department and that they will want to continue doing business with Puresource as a result.

Duties and Responsibilities:

• Processing all customer orders accurately
• Answering Phone orders.
• Communicating with all departments within Puresource to ensure excellent customer service
• Ensuring special shipping costs are expressed to the customer and special shipping requirements communicated to the Shipping Department
• Communicating customer needs/ issues to outside sales
• Communicating with customers, making outbound calls to potential customers, and following up on leads. Researching and qualifying new leads
• Understanding customers’ needs and identifying sales opportunities
• Maintaining a database of current customers
• Staying informed about competing products and services
• Participate in meetings to discuss benchmarks, personal as well as team goals
• Perform other duties as assigned

Required qualifications, education, experience, training, skills, background, certifications:

• Post-secondary education or equivalent work experience
• Driven and want to develop your skills within a growing company
• Ability to function successfully both independently and in a team environment
• Strong work ethic, positive team attitude and the ability to multitask in a fast-paced environment
• Personable and comfortable communicating by phone and e-mail
• Inside Sales experience preferred (3-5 years)
• Proficient with Microsoft Office Suite
• Solution oriented
• Highly organized with superior attention to detail
• Ability to multi-task and manage time efficiently
• Sales experience and business acumen is considered an asset
• Bilingual in English and French Mandatory

How to apply:

Qualified candidates can apply through Indeed, LinkedIn or submit their resumes to jobs@puresource.ca. Please note, emails need to have the Job Title (Inside Sales Customer Service Specialist) in the subject line.

Our Human Resources Team will be in touch if your qualifications match our needs. Please be advised that due to the high volume of applications, only candidates that have been selected for next steps will be contacted.

For more information about our company, visit https://www.puresource.ca/ or https://nowfoods.ca/

For a full list of opportunities, visit https://www.puresource.ca/careers/

Picker/Packer

Who we are:

As a family-owned company since 1968 — NOW produces high-quality natural and organic products in supplements, essential oils, foods, personal care beauty and more. We are a respected leader in the natural products industry, with a mission to provide products and services that empower people to lead healthier lives.

A part of the NOW Health Group, founded in 1989 and built on a reputation of trust and dependability, Puresource distributes natural products to over 3,000 independent and national retailers across Canada from three warehouses in Alberta, BC and Ontario. With over 3,400 natural & organic wellness products to choose from, we deliver full-service solutions to support brands to grow their business in Canada. Puresource is proud to be your dedicated Canadian partner in the natural products channel.

Our mission is to provide Canadians with natural products to optimize their health. To do this, we support our brands and retail customers with market leadership and exceptional customer service. The measure of our success is built on the growth of our partners and dedicated teams that create great customer experiences every day.

Job Title:

Picker/Packer

Location:

Guelph, ON

Shift:

8 am – 4 pm, Monday – Friday

Scope for the position:

• Prepare (pick and pack) customer orders accurately for same day/next day shipping.
• Ensure total customer satisfaction and meet on time delivery schedule.

Basic function of the position:

• Prepare (pick and pack) orders from pick/ship and or invoice list as directed.
• Occasionally help with, shipping and inventory control duties

Duties and Responsibilities:

• Pick customer orders.
• Ensure order picked matches pick/ship copy and or invoice copy
• Follow procedures outlined in shipping work instructions for “special customers” i.e. Mass market
• Pack orders for protection while in transit
• Palletize orders for shipping
• Complete required shipping paperwork
• Record the appropriate information in Excel based shipping files
• Clean and organize packing area
• Performs other duties as assigned

Required qualifications, education, experience, training, skills, background, certifications:

• Grade 12 diploma (OSSD)
• 1-2 years of previous experience in a similar environment is considered an asset
• Have the ability to multi-task in a fast and ever changing environment
• Able to bend, kneel, reach, stand and walk for entire shift
• Able to lift up to 50 LBS on a consistent basis
• Excellent attention to detail

How to apply:

Qualified candidates can apply through Indeed, LinkedIn or submit their resumes to jobs@puresource.ca. Please note, emails need to have the Job Title (Picker/Packer) in the subject line.

Our Human Resources Team will be in touch if your qualifications match our needs. Please be advised that due to the high volume of applications, only candidates that have been selected for next steps will be contacted.

For more information about our company, visit https://www.puresource.ca/ or https://nowfoods.ca/

For a full list of opportunities, visit https://www.puresource.ca/careers/

Category Manager

Scope for the position:

• The Category Manager will be the category liaison to support marketing and sales activities – translating marketing programs into customer-based activities to help drive sales objectives.
•  The Category Manager will work closely with marketing teams, sales teams and customers to help lead and communicate fact-based insights to drive sales objectives.

Duties and Responsibilities:

• Develop a deep understanding of category, shopper insight, competitive and the retailer landscape to inform future marketing initiatives and sales planning.
• Lead assortment and planogram recommendations for priority categories
• Actively lead and generate monthly category reviews, new product and promotional dashboards, competitive insights and report findings and recommendations to the senior leadership team
• Support sales team – strategic selling stories to support key categories and segments
• New Product support – lead and execute best in class retailer/trade facing PPT presentations, new product sell sheets, in-store and digital support to help drive KPI’s
• Assist with the development and coordination of new item launch and training materials (sales and retailer facing) in collaboration with the Nutrition and Health Education Manager
• Lead the recommendation of SKU assortment priorities per category
• Work with internal cross-functional teams to deliver clear channel strategies
• Work closely with supply chain and sales team to manage through SKU rationalization and aging inventory
• Develop, lead, execute and measure strategic National Retail Promotional programs
• Priority customer support – manage strategic sales requests to support booking sheets, digital asks, planograms etc.
•  In-store retailer support for strategic customers– in-store displays, endcaps, digital ecommerce support, etc.
• Assist Marketers with product knowledge/information – key selling points
• Support Marketing team in core B2B activities including retailer communications, catalogue deals, promotions, etc.
• Assist in the annual business planning process, supporting marketing and sales planning activities including category insight data, competitive insights, etc. to help build stronger plans
• Analyze & recommend wholesale price changes for private brand products to help ensure market competitiveness & support profitability targets
• Support and attend key trade shows
• Perform other duties as assigned

Required qualifications, education, experience, training, skills, background, and certifications:

• Bachelor’s degree in Marketing, Business or related field from an accredited institution
• 3-5 years of relevant industry experience in a related role (Consumer Packaged Goods preferred)
• Experience in the nutritional field is an asset
• MS Office applications – exceptional use of Excel and PPT
• Ability to travel to other facilities and work off hours and weekends as needed
• Valid passport as travel outside of Canada will be required occasionally
• Access to reliable transportation
• Demonstrated project management skills and problem solving necessary to pre-empt and deal with rapidly changing market conditions
• Develops best in class store materials (traditional & digital)
• Expert in developing reports, analysing and translating that information into actionable insights to help drive sales and marketing objectives
• Excellent communication and presentation skills
• Team player and proven track record of collaboration to drive exceptional results
• Embraces change and thrives in an evolving environment

Warehouse Lead

Who we are:
As a family-owned company since 1968 — NOW produces high-quality natural and organic products in supplements, essential oils, foods, personal care beauty and more. We are a respected leader in the natural products industry, with a mission to provide products and services that empower people to lead healthier lives.

A part of the NOW Health Group, founded in 1989 and built on a reputation of trust and dependability, Puresource distributes natural products to over 3,000 independent and national retailers across Canada from three warehouses in Alberta, BC and Ontario. With over 3,400 natural & organic wellness products to choose from, we deliver full-service solutions to support brands to grow their business in Canada.

Puresource is proud to be your dedicated Canadian partner in the natural products channel. Our mission is to provide Canadians with natural products to optimize their health. To do this, we support our brands and retail customers with market leadership and exceptional customer service. The measure of our success is built on the growth of our partners and dedicated teams that create great customer experiences every day.

Job Title:
Warehouse Lead

Shift & Location:
Day Shift in Guelph, Ontario

Scope for the position:

• Manage daily shipping of customer orders
• Supervise warehouse team on day-to-day tasks
• Support the troubleshooting of process issues related to picking, packing and shipping

Basic function of the position:

• Ensure all orders are ready for shipping, packed properly and invoiced
• Ensure all shipping documentation is correct
• Ensure palletization of customers’ orders are in the proper staging lanes for pickups
• Maintain the daily flow of common carrier orders
• Reports on KPI’s

Duties and Responsibilities:

• Supervise work of picking and shipping staff
• Support warehouse employee training
• Ensure warehouse health and safety policies are regularly followed and communicated
• Work with Warehouse Manager and/or National Distribution Manager to monitor and improve warehouse efficiencies
• Support with customer service inquiries and sales departments regarding basic shipping matters
• Assist with basic employee questions and concerns, and refer complex matters to Warehouse Manager and/or National Distribution Manager
• Ensure that all orders are picked as per SOP work instructions
• Oversee daily scheduling of orders and checks shipping documents for the correct information
• Maintain a teamwork atmosphere among shipping associates, other departments, and other warehouses
• Schedule team member’s punch in and out times based on order load
• Ensure deliveries are shipped with appropriate carrier
• Performs other duties as assigned

 

Required qualifications, education, experience, training, skills, background, and certifications:

• Grade 12 Diploma (OSSD)
• 1 – 3 years of Team Lead experience preferred
• Transportation to and from work
• Shipping knowledge i.e., common carrier
• Basic computer skills: Excel, Word
• Strong team leadership

How to apply:
Qualified candidates can apply through our website, indeed, LinkedIn or submit their resumes to jobs@puresource.ca. Please note, emails need to have the Job Title (Warehouse Lead) in the subject line.

Our Human Resources Team will be in touch if your qualifications match our needs. Please be advised that due to the high volume of applications, only candidates that have been selected for next steps will be contacted.

For more information about our company, visit https://www.puresource.ca/ or https://nowfoods.ca/
For a full list of opportunities, visit Careers – puresource.ca

Accounts Receivable Coordinator

Who we are:

As a family-owned company since 1968 — NOW produces high-quality natural and organic products in supplements, essential oils, foods, personal care beauty and more. We are a respected leader in the natural products industry, with a mission to provide products and services that empower people to lead healthier lives.

A part of the NOW Health Group, founded in 1989 and built on a reputation of trust and dependability, Puresource distributes natural products to over 3,000 independent and national retailers across Canada from three warehouses in Alberta, BC and Ontario. With over 3,400 natural & organic wellness products to choose from, we deliver full service solutions to support brands to grow their business in Canada.

Puresource is proud to be your dedicated Canadian partner in the natural products channel. Our mission is to provide Canadians with natural products to optimize their health. To do this, we support our brands and retail customers with market leadership and exceptional customer service. The measure of our success is built on the growth of our partners and dedicated teams that create great customer experiences every day.

Job Title:

Accounts Receivable Coordinator

Location:

Guelph, Ontario

Scope for the position:

• Maintain positive cash flow through collecting receivables, ensuring Manufacturer Charge Backs are billed accurately for marketing initiatives, and assisting in the Ecology Tax reporting process.

Basic function of the position:

• Collecting customer payments of invoices on a daily basis
• Marketing Manufacturer Chargebacks processing
• Monthly and annual ecology tax reporting

Duties and Responsibilities:

• Monitor and collect accounts receivable by contacting clients via telephone, email, and mail
• Maintain accounts receivable records to ensure aging is up to date, credits and collections are applied, uncollectable amounts are accounted for, and miscellaneous differences are researched
• Communicate discrepancies to management team, identify slow-paying customers, and recommend collection candidates
• Run past due & 7 bucket aging reports
• Releasing orders after account review
• Review and ensure resolution of outstanding customer issues in a timely manner
• Health food, grocery and mass account reconciliation
• Utilize customer portals as required
• Processing credit card payments
• Follow up and resolve all outstanding balances as per company policies and guidelines
• Ecology tax report preparation and remitting
• 3rd Party Manufacturing Chargeback preparation
• Expense report auditing
• Backup for accounts payable and cash applications
• Perform other duties as assigned

Required qualifications, education, experience, training, skills, background, and certifications:

• Highschool Diploma with relevant work experience
• At least 3 years of AR Coordinator experience
• Solid understanding of basic accounting principles, fair credit practices and collection regulations
• Ecology tax experience an asset
• Excellent customer service experience required
• Excellent phone manner required
• Strong multitasking abilities required
• Confident decision-making abilities
• Detail oriented
• Strong problem-solving skills
• Knowledge and proven ability in MS Word and Excel required

How to apply:

Qualified candidates can apply through our website, indeed, LinkedIn or submit their resumes to jobs@puresource.ca. Please note, emails need to have the Job Title (Accounts Receivable Coordinator) in the subject line.

Our Human Resources Team will be in touch if your qualifications match our needs. Please be advised that due to the high volume of applications, only candidates that have been selected for next steps will be contacted.

For more information about our company, visit https://www.puresource.ca/ or https://nowfoods.ca/
For a full list of opportunities, visit Careers – puresource.ca

National Account Manager –Western Region

Scope for the position:

Reporting to the Specialty Channel Sales Manager, the National Account Manager is responsible for the management and development of the Company’s business within assigned key accounts in grocery/mass and drug channel, and to meet and exceed sales targets and objectives. This position implements strategic plans for all key accounts and ensures that they are executed by the Outside Account Managers. Additionally, this position is responsible to meet and exceed department objectives.

Basic function of the position:

The responsibilities of this role include customer relationship management, contract negotiation, strategic business and marketing planning along with data analysis to determine and ensure targets are met. The National Account Manager will foster a team selling environment working with and reporting regularly to multiple internal and external stakeholders.

Duties and Responsibilities:

• Provide input and implement the strategic plan that can be clearly measured and executed for all key accounts assigned (grocery/mass/drug channel). Also refines programs to maximize growth for assigned accounts. National Account Manager owns the entire sales cycle
• Expand relationships with existing customers. Prepare and present customer focused presentations that highlight opportunities and action plans for customers’ business.
• Develops, in collaboration with customers, promotional plans to customers specifications to further grow/enhance the relationship while keeping within set budget.
• Plan and execute product training with customers for NOW and House Brands with support of NOW’s trainer
• Establishes and maintains strong relationships within assigned accounts and customers. Stay up to date with the customer strategy / operating cycles
• Effectively negotiates with customers to achieve mutual business objectives
• Facilitate meetings and hold cross functional teams accountable for task completion
• Using strong communication skills to provide accurate and detailed information to key stakeholders, both internally and externally
• Maintains all projects and presentations and monitors to ensure times are being met by all stakeholders.
• Develops strong brand and product knowledge: marketing positioning, value and target consumer to brands as well as customers
• Maintain competitive and industry knowledge base of product and service offerings and provide strategic recommendations
• Attends customer events, industry events, trade shows, etc.
• Brings new opportunities/leads to the attention of management
• Monitors and communicates customer business plans results for assigned accounts as needed/requested
• Effectively able to forecast customers period sales and outline key drivers/opportunities for profit or topline losses
• Be a leader, foster team- work within the organization
• Develop, lead and be proactive in building yearly targets
• Complete administrative duties such as deal sheets, price increase files, tracking reports, deductions, credits and returns as applicable
• Responsible for any other administrative duties as required
• Stay within assigned budget for any and all Customer budgets as well as business travel and expenses
• Work on special projects and other duties/responsibilities as assigned

Required qualifications, education, experience, training, skills, background, and certifications:

• Post-secondary education in Business, marketing or relevant discipline, or equivalent market
• 3-5 years of Consumer Package Goods (CPG) Industry experience is required
• Minimum of 3 years account management experience calling on major retail chains in grocery, drug and mass channel
• Experience within the natural products industry an asset
• Ability to manage projects involving cross functional teams
• Superior communication and presentation skills
• Solid technology skills in the Microsoft applications including PowerPoint and Excel
• Must own a reliable vehicle with valid driver’s license and clean drivers abstract
• Must have a valid passport as some travel in the USA may be required
• A good understanding of Natural Products Industry
• A valid driver’s license and in possession of own vehicle
• Must be available for conferences and tradeshows (min 5 per year)
• Driven with a desire to succeed, detail oriented and high standard of ethics
• High strategic competence, exceptional attention to detail
• Results-oriented
• Strong collaboration skills
• Proactive in supporting and ensuring customer achieves their goals
• Can comfortably communicate to all levels of the organization
• Continuous learner
• Excellent business acumen
• Professional and diplomatic in dealing with all stakeholders, internally and externally

Category Manager

Who we are:

As a family-owned company since 1968 — NOW produces high-quality natural and organic products in supplements, essential oils, foods, personal care beauty and more. We are a respected leader in the natural products industry, with a mission to provide products and services that empower people to lead healthier lives.

A part of the NOW Health Group, founded in 1989 and built on a reputation of trust and dependability, Puresource distributes natural products to over 3,000 independent and national retailers across Canada from three warehouses in Alberta, BC and Ontario. With over 3,400 natural & organic wellness products to choose from, we deliver full-service solutions to support brands to grow their business in Canada. Puresource is proud to be your dedicated Canadian partner in the natural products channel.

Our mission is to provide Canadians with natural products to optimize their health. To do this, we support our brands and retail customers with market leadership and exceptional customer service.

The measure of our success is built on the growth of our partners and dedicated teams that create great customer experiences every day.


Job Title:

Category Manager


Scope for the position:

• The Category Manager for Supplements will be the category liaison to support marketing and sales activities – translating marketing programs into customer-based activities to help drive sales objectives.
• The Category Manager for Supplements will work closely with marketing teams, sales teams and customers to help lead and communicate fact-based insights to drive sales objectives.

Duties and Responsibilities:

• Develop a deep understanding of category, shopper insight, competitive and the retailer landscape to inform future marketing initiatives and sales planning
  Lead assortment and planogram recommendations for priority categories
• Actively lead and generate monthly category reviews, new product and promotional dashboards, competitive insights and report findings and recommendations to the senior leadership team
• Support sales team – strategic selling stories to support key categories and segments
• New Product support – lead and execute best in class retailer/trade facing PPT presentations, new product sell sheets, in-store and digital support to help drive KPI’s
• Assist with the development and coordination of new item launch and training materials (sales and retailer facing) in collaboration with the Nutrition and Health Education Manager
• Lead the recommendation of SKU assortment priorities per category
• Work with internal cross-functional teams to deliver clear channel strategies
• Work closely with supply chain and sales team to manage through SKU rationalization and aging inventory
• Develop, lead, execute and measure strategic National Retail Promotional programs
• Priority customer support – manage strategic sales requests to support booking sheets, digital asks, planograms etc.
• In-store retailer support for strategic customers– in-store displays, endcaps, digital ecommerce support, etc.
• Assist Marketers with product knowledge/information – key selling points
• Support Marketing team in core B2B activities including retailer communications, catalogue deals, promotions, etc.
• Assist in the annual business planning process, supporting marketing and sales planning activities including category insight data, competitive insights, etc. to help build stronger plans
• Analyze & recommend wholesale price changes for private brand products to help ensure market competitiveness & support profitability targets
  Support and attend key trade shows
• Perform other duties as assigned

Required qualifications, education, experience, training, skills, background, and certifications:

• Bachelor’s degree in marketing, Business or related field from an accredited institution
• 3-5 years of relevant industry experience in a related role, supplement expertise preferred
• Experience in the nutritional field is an asset
• MS Office applications – exceptional use of Excel and PPT
• Ability to travel to other facilities and work off hours and weekends as needed
• Valid passport as travel outside of Canada will be required occasionally
• Access to reliable transportation
• Demonstrated project management skills and problem solving necessary to pre-empt and deal with rapidly changing market conditions
• Develops best in class store materials (traditional & digital)
• Expert in developing reports, analyzing and translating that information into actionable insights to help drive sales and marketing objectives
• Excellent communication and presentation skills
• Team player and proven track record of collaboration to drive exceptional results
• Embraces change and thrives in an evolving environment

How to apply:

Qualified candidates can submit their resumes through LinkedIn or by email to jobs@puresource.ca. Please note, emails need to have the Job Title (Category Manager) in the subject line.

Our Human Resources Team will be in touch if your qualifications match our needs. Please be advised that due to the high volume of applications, only candidates that have been selected for next steps will be contacted.

For more information about our company, visit https://www.puresource.ca/ or https://nowfoods.ca/

For a full list of opportunities, visit https://www.puresource.ca/careers/

Sanitation Technician

Who we are:
As a family-owned company since 1968 — NOW produces high-quality natural and organic products in supplements, essential oils, foods, personal care beauty and more. We are a respected leader in the natural products industry, with a mission to provide products and services that empower people to lead healthier lives.

A part of the NOW Health Group, founded in 1989 and built on a reputation of trust and dependability, Puresource distributes natural products to over 3,000 independent and national retailers across Canada from three warehouses in Alberta, BC and Ontario. With over 3,400 natural & organic wellness products to choose from, we deliver full-service solutions to support brands to grow their business in Canada. Puresource is proud to be your dedicated Canadian partner in the natural products channel.

Our mission is to provide Canadians with natural products to optimize their health. To do this, we support our brands and retail customers with market leadership and exceptional customer service. The measure of our success is built on the growth of our partners and dedicated teams that create great customer experiences every day.

Job Title:
Sanitation Technician

Location:
Guelph, Ontario

Scope for the position:

• Maintains the overall cleanliness of the manufacturing plant and warehouse area. Performs cleaning and sanitation of areas as stated in the SOP and Master Sanitation Schedule.

Basic function of the position:

• Performs daily sanitation duties as stated in the Master Sanitation Schedule for manufacturing and warehousing areas.

Duties and Responsibilities:

• Performs duties as stated in the Master Sanitation Schedule.
• Cleans and sanitizes all common areas such as hallways, lockers, locker areas, sanitation rooms, dust collector rooms, drains, docking areas, ovens, ceiling vents and tiles.
• Deep cleaning of production workstations as requested.
• Removal and disposal of trash and cleaning of garbage bins
• Assist production personnel with changeovers and workstation cleaning.
• Checks Soap Titrations and water temperature as needed.
• Refills soap, sanitizers, paper towels, and other personal protective equipment.
• Assists with continuous improvement by Identifying opportunities for quality and sanitation.
• Performs sanitation related tasks including but not limited to scrubbing, mopping of the floors, walls and equipment; vacuuming, removing trash; using the proper chemicals / equipment and all other related duties as assigned.
• Operates electric pallet jack, power washers, steam cleaners floor scrubbers, vacuums and man-lift to assist in performing sanitation duties.
• Completes daily task documentation as required.
• Reports all repairs and maintenance issues throughout the facility in a timely manner.
• Supports Production and Quality teams through sanitation efforts and initiatives.
• Complies with safety, cGMP, SOP and SQF requirements.
• Cleans and sanitizes all common areas such as cafeteria, offices, restrooms, entrances, stairwells, lockers, conference rooms.
• Washes walls, ceiling, and woodwork; washes windows, door panels, and sills.
• Cleans washrooms, including sinks, toilets, and floors. Replenishes bathroom supplies.
• Cleans warehouse areas including loading docks, rails, racks, restrooms, and offices.
• Deep cleaning of offices, hallways, and other common areas.
• Removal and disposal of trash and cleaning of garbage bins.
• Assists with department environmental monitoring activities as needed.
• Perform other duties as assigned.

Required qualifications, education, experience, training, skills, background, and certifications:

• High school diploma or general education degree (GED); or equivalent combination of education and experience.
• Basic computer and data entry skills required.
• Minimum 1 year of experience in manufacturing sanitation environment, preferably food or pharmaceuticals helpful.
• Ability to read and interpret documents such as MSDS sheets, safety rules, operating and maintenance instructions, and procedure manuals (S.O.P.). Ability to fill out sanitation/production paperwork accurately.
• Good verbal communication skills required.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to operate various types of powered industrial equipment (floor scrubber, electric pallet jack and man lift) required.
• Good attention to detail skills required.
• Exhibits strong teamwork skills; possesses a good, “can do” attitude; collaborates with others; works in a fast-paced environment while following all company policies and procedures, including all safety policies; and exhibits flexibility and willingness to learn new tasks, change tasks and work in different areas as needed.
• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is regularly required to stand and/or walk; ascend and/or descend stairs; use hands to finger, handle, and feel; reach with hands and arms; and talk or hear. Specific vision abilities required by this job include close vision, depth perception, and ability to adjust focus.
• The employee must regularly manually lift, move (in some cases drag) slide, raise and/or place:

o Up to 30 lb. force for up to 25 feet and then pull to original position.
o Up to 33 lbs. from 32-inch shelf onto 48-inch shelf, then return to original position.
o Up to 50 lbs. for 3 feet at waist level; lift bag/box onto side and return to original position.
o Up to 60 lbs. from 31-inch shelf and 2-hand carry for up to 5 feet; return 60 lbs. to 31-inch surface.

• While performing the duties of this job, the employee is frequently exposed to herbal aromas and airborne particles. Employee is required to wear a dust mask and eye protection when needed.
• The noise level in the work environment is usually loud. Employee is required to wear hearing protection.

How to apply:
Qualified candidates can apply through Indeed, LinkedIn or submit their resumes to jobs@puresource.ca. Please note, emails need to have the Job Title (Sanitation Technician) in the subject line.

Our Human Resources Team will be in touch if your qualifications match our needs. Please be advised that due to the high volume of applications, only candidates that have been selected for next steps will be contacted.

For more information about our company, visit https://www.puresource.ca/ or https://nowfoods.ca/

For a full list of opportunities, visit Careers – puresource.ca